Thursday, March 16, 2006

Update on Customer Connection retiring discussion...

Just a quick follow-up from Craig Timmer from Oracle regarding the retiring of Customer Connection:

Hey John and Tim -
During Ross Brown's Quest presentation today he made a comment about Customer Connection going away on June 1. Then he pinged me for a comment and the net was that I said I would follow up. So here's my follow up!

Customer Connection is NOT going away on June 1. Customers will continue to use Customer Connection to enter their cases as they are today. When (and if) we determine a 'decommission date' for Customer Connection, we will be sure to notify the customers.

If you could pass that along to the meeting attendees, we would appreciate it.

Thanks -
Craig Timmer

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